Clasp support
Help with Clasp accounts, field-service records, and the ChatGPT connection.
Updated October 23, 2026
Chat with Clasp support or email team@clasp.pro.
Get help
Start with the Clasp Help Center for setup and workflow guides.
For customer records, estimates, appointments, invoices, or service disputes, contact the service business identified in your Clasp workspace or customer portal. That business manages its records and services.
Request deletion of your Clasp account
To request deletion of your Clasp account and associated personal data, email team@clasp.pro with the subject “Clasp account deletion request”. Send the request from your account email address where possible, and identify your workspace so the operator can verify the request. You can make this request without signing in to Clasp. Do not include passwords, verification codes, payment-card details, or customer records.
Requests are handled by the Clasp operator; opening this page or composing an email does not itself delete anything. The operator will verify your identity and authority, confirm the scope of account and personal-data removal, and explain any records retained for security, legal obligations, or the service business's recordkeeping. Deleting a personal account is separate from deleting an entire company workspace or its customer, job, and invoice records.
Signing out removes the saved workspace from that phone. Uninstalling or signing out does not request server-side account deletion. See the privacy policyfor data handling and retention information.
Clasp account and plugin support
For account access, plugin connection problems, security reports, or privacy requests, email team@clasp.pro.
Connecting ChatGPT
Choose the official Clasp connection in ChatGPT. If your client asks for a server address, use https://mcp.clasp.pro/mcp with OAuth. Sign in to Clasp, choose the company you own, and review each requested permission. After Clasp adds a new capability family, ChatGPT may ask you to reconnect or approve that access before the new tools appear. Never paste your password, verification code, or access token into a chat. Tool availability, including voice access, can vary by ChatGPT surface and plan.
Connecting Thumbtack
See the Thumbtack connection guide for lead delivery, business calling numbers, testing, data sync, and disconnect instructions.
What the plugin supports
Clasp currently publishes 33 MCP tools. They can read the connected workspace profile; find customers, requests, jobs, visits, technicians, estimates, and invoices; and open an authorized record in Clasp. They can also create or update a customer, create a request or job, schedule a visit, and prepare estimate and invoice drafts.
During finite first-time onboarding, the tools can help collect the business profile, draft public policy and SMS opt-in wording, save reviewed estimate or invoice terms, and record texting-application facts. Completing onboarding removes those setup-only write tools; the plugin is not a general settings editor afterward.
Estimate email, invoice email, and customer SMS use separate preview and final-send tools. A send still depends on current permissions, recipient and consent checks, provider readiness, and an exact confirmation. A queued message is not proof that the customer received it.
The plugin does not delete records, import customer files, collect or refund payments, change account or security settings, configure providers or integrations, publish a business site, or perform bulk sends.
A lookup or change failed
Confirm you are signed in to the correct company and that your connection still has permission. For an update, read the latest record first. If a save was interrupted, check the record before trying again to avoid duplicates.
Report a problem safely
Include the affected feature, approximate time, and the visible error. Remove customer information from screenshots. Do not send passwords, access tokens, payment-card details, or private customer links.
Disconnecting and data requests
Disconnect Clasp in ChatGPT to stop using the plugin. Ask your workspace owner to revoke company permissions and handle correction, export, or deletion requests. Disconnecting does not delete saved Clasp records or existing ChatGPT conversations.